
Download the Q2 2008 E-Gov
Satifaction Report
Customer satisfaction with government websites is up 0.7% to a score of 72.9, the first improvement in a year. Highlights include:
- Highly satisfied citizens are very likely to use recommend and return to a site. Get the details.
- A record number of sites are “top performers” this quarter. Find out which sites excel.
- Almost half of measured sites had score increases from last quarter. Learn which sites made big gains in citizen satisfaction.
Find out what’s behind the trends in e-government citizen satisfaction. Complete the form below to download the free Q2 2008 ACSI E-Government Satisfaction Index.